Is Xero suitable for a growing agency?

Xero works well for agencies at an early stage or with simple billing models. As agencies grow, particularly those managing project work, retainers, media, and staff time simultaneously, Xero invoice-based revenue model and lack of native WIP tracking create visibility gaps that become harder to manage with spreadsheet workarounds.

What is the difference between Xero and Pegasus Edge?

Xero is a general accounting platform designed for small to medium businesses. Pegasus Edge is a finance-first ERP designed specifically for creative and media agencies. The core difference is revenue recognition: Xero ties revenue to invoice timing while Pegasus supports multiple recognition models aligned to actual work completed.

Can Xero handle agency job profitability reporting?

Not natively. Xero does not connect job costs, staff time, and supplier invoices to produce a client or job profitability figure. Agencies typically export data and build profitability reports in Excel, which introduces timing delays and manual error risk.

Does Pegasus replace Xero?

Pegasus replaces Xero as the core financial system for agencies that have outgrown general accounting software. It handles everything Xero handles in the general ledger, and extends into WIP, revenue recognition, job profitability, media management, and timesheets, all in one connected system. Agencies do not need Xero alongside Pegasus.

How long does it take to move from Xero to Pegasus?

Implementation follows one of two paths: Fast Start, two to four weeks for fresh setups, or Full Start, up to sixteen weeks for full data migration. A dedicated Pegasus project manager supports the process throughout.

Does Xero have phone support?

Xero does not offer inbound phone support on any plan. Support is handled via Xero Central, email, and outbound callbacks. Pegasus provides direct access to a named support contact with real agency finance experience.

How does Pegasus handle bank reconciliation?

Pegasus Edge uses AI-powered bank reconciliation that automatically matches transactions against the general ledger. The system handles complex scenarios including fuzzy matches, recurring transactions, and multi-currency entries, and learns from your team behaviour over time. Exceptions are surfaced clearly so your team focuses only on what needs attention.

Does Pegasus have automated bank feeds?

Yes. Bank transactions flow directly into Pegasus Edge from connected accounts and are matched automatically against the general ledger in real time. No manual import is required. Reconciled transactions connect immediately to jobs, profitability reporting, and cashflow visibility.

See your agency’s financial truth, clearly. Download our complete guide to Pegasus.

Explore how agencies are connecting finance, jobs, billing and reporting in one system, with clearer visibility across their operations and performance.

If you’re reviewing systems or operations this year, the Pegasus complete guide offers a detailed look at how Pegasus supports agencies across finance, job management, billing, profitability, and reporting.

Inside the brochure

Inside, you’ll see how agencies are:

Tracking revenue and profitability in real time
Connecting finance with jobs, media and billing
Improving forecasting and cash flow visibility
Reducing manual work and improving reporting accuracy

See your agency’s financial truth, clearly. Download our complete guide to Pegasus.

Explore how agencies are connecting finance, jobs, billing and reporting in one system, with clearer visibility across their operations and performance.

Inside the brochure

Access the complete Pegasus guide